Privacy Policy

Infy Care

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details, date of birth, medical history, and ID details.
  • Medical Information: Health records, treatment details, and consultation notes.
  • Website Data: IP address, browser type, cookies, and analytics data to improve user experience.
  • Student Data: Enrollment forms, academic records, and training progress (for Alika Medical Training College).
2. How We Use Your Information

Your information is used to:

  • Provide medical consultation and treatment.
  • Manage appointments and follow-ups.
  • Process enrollment and academic management.
  • Communicate updates, reminders, and service information.
  • Improve our website and customer service.
3. Data Protection and Security

We maintain strict data protection measures, including secure servers, encryption, and limited access controls. Only authorized medical and administrative staff may access your records when necessary.

4. Sharing of Information

We do not share your personal data with third parties unless:

  • Required by law or court order.
  • You provide explicit written consent.
  • It’s necessary to coordinate your care with another healthcare provider.
5. Cookies and Analytics

Our website may use cookies to enhance your browsing experience and track site performance. You can disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to:

  • Access your personal records.
  • Request correction of inaccurate information.
  • Withdraw consent for non-essential data use.
  • Request deletion of your data (where applicable by law).
7. Data Retention

We retain medical and training records only as long as necessary for service provision or legal compliance.

8. Third-Party Links

Our website may contain links to external sites. Alika Medical Center is not responsible for the privacy practices of such third parties.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last Updated” date.

10. Contact Us

For any questions regarding this policy or your personal data, please contact:

  • Phone: +254 721 578 290
  • Email: info@alikamedical.com
  • Address: Kiambu County, Kabete Ward, ACK St Peters Church Ndunyu, Wangige Town